I would like to share a method with you. If you bought albums via paypal, you can go to the record of PayPal transactions to appeal that the seller didn’t send the product. Also, PayPal will notify otk music! If  they still ignore the message , you can get a refund. Even if you don’t want a refund and want to receive the album, you can press them for dealing with these problems through this way. Hope everyone can try it together, thanks.

앨범 아직 못받고 주문할때 페이팔로 결제하신분들 페이팔 결제내역 내에 상품 아직 못받는다는 신고버튼 찾아서 눌러보세요. 분쟁해결센터 쪽에 사건 접수하고 대화창 하나 생길겁니다. 저기서 OTK MUSIC과 조율할수있습니다. 조율기간지나도 답변이 오지않으면 페이팔 쪽에서 상품 발송하지않는다는 사실 확인하고 전액 환불 해줄겁니다. 환불을 원하지않고 앨범 받고싶으신분들도 이 방법을 통해서 압박을 주시면 앨범 더 빨리 받을수있지 않을까 생각해봅니다. 다 같이 해보는게 어떨까 싶어서 이 글을 남기고 갑니다. 감사합니다!

想要跟大家分享一個方法，如果當初購買專輯是用paypal付款的話，你們可以去paypal的付款記錄申訴賣家沒有寄出商品，paypal會通知otk music，如果他們依舊不回覆的話你們是可以拿到退款的，即使不想退款想要收到專輯，也可以透過這個方式逼他們出來處理，希望大家能一起試試看，謝謝