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hello , i did win Ateez Signed Album but you guys didn't send me the signed one yet , i ordered 41 Album and i reserved 41 Album without the signed copy , I hope that you explain and solve this problem in professional way , thank youi did send alot of emails but i get ignored.
Mi paquete tardó un poco más de lo que se suponía que tardaría pero llegó en excelente condiciones.
When the albums were eventually dispatched, I was given a DHL tracking number, however after checking the tracking number and seeing no movement on the parcel for a week I checked on your website and the tracking number had been changed to EMS.When the parcel had turned up, the box was torn, several of the albums were dented and the pre-order benefits were damaged. The albums were poorly packaged in the box with not enough bubble wrap and allowed to rattle around, which clearly caused most of the damage.
when can i received the tracking number of the shipping? it is sent through email? its been too long time since i ordered my albums.
I preordered my album a while ago and I wanted to know if there is any update as to when it will be ship and also as to an estimated date of when it will be delivered? Thanks.
I ORDERED MY ALBUMS 3 WEEKS AGO, I HAVENT GOT ANY SHIPPING EMAIL? WEHN WILL THE ALBUMS WILL START SHIPPING?
I want to know when I would be getting my shipping number?
Hello,I have not received any of my signed album except the signed one which I won. The rest are “in transit” but can’t be tracked still. May I know why? My signed album box was even shipped ahead.thank you
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