You’ve responded with that same message to many other customers. When exactly is soon? Is there at least a rough estimate for the time frame? Is there an issue in production for the preorder photocards (since that’s the version I ordered)? What is the reason for the delay????
[ Original Message ]
sorry for the late reply to you
It will be shipped soon. please wait a moment
[ Original Message ]
Hello, it’s been over two months since the album has been released and my order status is still in “before shipment” status. I bought multiples of the same album which was not cheap. If my albums will not be shipping I want to cancel my order and get a full refund. This is ridiculous that not even a single update about the shipping was ever given and looking at the message board I am not the only one who has not received their order. If there’s an issue in the shipping I would expect at least some sort of communication. I think I have patiently waited long enough for a response.
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